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Restore purchase

You may get to situation when you donated (purchased in-app items), but X-plore doesn’t know about this and asks for donation again.
This happens occasionally on devices with multiple Google accounts, and Google Play store doesn’t handle this situation well.

Here is how to recover this:

  1. Uninstall X-plore (backup settings first if you wish)
  2. Open Google Play Store, then select your Google account at menu expanded from left side
  3. Install X-plore from Google Play Store
  4. Restart device and retry

In most cases this should fix the problem.

It still didn’t help?

Then try to open system Apps settings, find Google Play Store, and under its Storage settings click the Clear data button. Restart device and try again.