SmartMovie
SmartMovie is a video player for your mobile phone,
with a counterpart converter utility for the PC.
With the converter, you may prepare any video
clip for optimal playback on your mobile phone.
Frequently Asked Questions
- How do I get registration key for SmartMovie?
- When using the Converter, sometimes the image is grayed, and "Demo" is written in the picture.
How do I remove these demo limitations? - After purchase, I received an unlock code, which is not working. What should I do?
- The device serial number field in Register screen is empty. Why?
- What is IMEI and how do I get it?
- How do I transfer the converted video to the phone?
- Why converted file doesn't play on device? I get error "no codec for video format XXX".
- What are codecs and how do I setup them?
- How can I convert DVD using SmartMovie Converter?
How do I get registration key for SmartMovie?
Answer: SmartMovie is commercial software, so you have to purchase it in order to get registration key. You can buy the software by clicking Buy buttons on the left navigation bar. However, you can test it before you decide that you really want it - download demo version for your device, and give it a try!
When using the Converter, sometimes the image is grayed, and "Demo" is written in the picture. How do I remove these demo limitations?
Answer: The Converter operates in trial mode. You shall buy the software in order to unlock it. In SmartMovie Converter, open Help menu and select Register item. Then follow instructions in the dialog. If there's no Register option available in the Help menu, then you've already registered the Converter. Detailed tutorial is available here.
After purchase, I received an unlock code, which is not working. What should I do?
Answer: This may happen if you provided incorrect registration information when purchasing product. When you start SmartMovie Player on your device, please go to Register screen and send us the number or text that appears under A field as shown on image on the right. Please write us on contact, and send us the number or username from field A, as well as your purchase reference number, which you should receive after your purchase. Without purchase reference number your request can't be proceeded. If you wish to buy SmartMovie, you can do so by clicking Buy button on the left navigation bar.
Note: if the field displays username (on Palm or Pocket PC devices), this username is case sensitive. If the field A is empty, please read next question.
The Device serial number field in Register screen is empty. Why?
Answer: This may happen on Pocket PC or SmartPhone, if you have not entered username on the device. To do so, please open Start Menu -> Settings -> Owner Information dialog and type in desired username (probably your name or variation). Then use this owner name during purchase, in order to receive valid unlock key.
What is IMEI and how do I get it?
Answer: IMEI is a unique identification number of mobile phone. You can determine it by typing *#06# on your phone.
SmartMovie uses this number for unlocking the program on mobile phone.
Please pay attention to format of IMEI, which you use during program purchase.
Valid IMEI has either:
- 15 digits (for example: 354523843923489)
- 15 digits and 3 hyphens in exact locations (for example: 354523-00-392348-3)
- if you provide incorrect IMEI during purchase, you'll receive non-working unlock key.
Then you shall write us and send correct IMEI.
Note: some UIQ phones report 21-character IMEI in format xxxxxx-xx-xxxxxx-x-yy. In such case, please ignore last hyphen and 2 digits, and use 18-characters long IMEI for registration.
How do I transfer the converted video to the phone?
Answer: There're several ways to do this:
- If you have an Infrared port or Bluetooth software installed, you may find the file in the Windows Explorer, right-click with the mouse and select the "Send To... " option, then choose the destination, usually named "Bluetooth" or "Nearby computer". After the transfer, the file will appear in phone as a message which you can click on.
- You may use memory card reader/writer to write the video file onto the memory card. By the way this is the fastest way.
- Use the software which came with your phone (e.g. PC Suite) or third-party software to upload the file onto your device.
Why converted file doesn't play on device? I get error "no codec for video format XXX".
Answer: This happens when you try to play a video using codec not available for mobile player. You may need to reconvert the video using SmartMovie Converter.
What are codecs and how do I setup them?
Answer: Codecs are Windows system components on PC. Typically they're 3rd party extension to multimedia system, which allow multimedia applications to work with particular video or audio format. You can learn more about codecs and supported video formats, where to get them, how to setup them on separate page.
How can I convert DVD using SmartMovie Converter?
Answer: Yes, there's way how to convert DVD movies for playback on mobile device. See this in separate article.





